Payment Methods

We accept VISA, MasterCard, and American Express credit cards. Items will not be charged to your credit card account until shipped.

Order Status

You can check order status in your account dashboard. For additional questions about an existing order or to make changes to an order, please contact our Customer Service Center Monday through Friday, 9:00 am to 4:00 pm Pacific Standard Time, at 1.866.623.6826 or 1.858.513.1564. Please have your order number available for order lookup.

Site Security

Yes, online shopping at Couleur Nature is both secure and private. Couleur Nature has implemented stringent security procedures to ensure that your information is protected. If you are using a current version of Chrome, Firefox, Safari, or Internet Explorer, all information that you provide will be automatically encrypted for security. In addition, Couleur Nature has a strict policy of keeping customer information confidential. Your information will NOT be provided to any outside agencies.