Frequently Asked Questions
Linen actually benefits from frequent use, so don’t hesitate to bring out your new napkins for everyday occasions! All of our cotton and linen napkins can be laundered at home. We recommend washing in cold water with regular detergent free of any bleach products. If stains are present on the linen napkins, they should be treated immediately using a special linen stain remover.
Stains on cotton napkins may be treated with most off-the-shelf stain removers, however, stay away from harsh solvents and bleaching products such as chlorine, peroxide, or sodium carbonate.
Cotton and linen napkins may be dried in a machine dryer. We suggest removing them while they are still slightly damp, giving them a good shake, and laying them flat. We love our napkins with a bit of body, but should you prefer to iron, do so immediately after drying for the best result.
Our textiles are designed in France, inspired by the beautiful French countryside. They are then handmade by the most skilled artisans in a family-run block printing atelier in Jaipur.
We hope you love your Couleur Nature items. If you're not completely satisfied with your online purchase, we’ll gladly offer you an exchange or refund within 30 days from receipt of product. Please see our Return Policy for full details.
To receive a personal response via email, please contact firstname.lastname@example.org. If you have a question that we did not address and would like to speak to our Client Services Manager, please call (866) 623-6826 between the hours of 8:30 am – 4:30 pm PT, M-F.